Refunds and Renewals Policy

At AlgoSignal, we are committed to delivering high-quality services and tools to support your trading and analytics needs. Your satisfaction is important to us, and we offer a 7-day refund policy for all eligible purchases.

Eligibility for Refund

Refund requests are valid under the following conditions:

The request is submitted within 7 days of the original purchase date.
A valid reason is provided, such as technical issues or genuine dissatisfaction with the service.
The product or service has not been misused, abused, or violated in terms of our Terms of Service.
Refunds are not applicable for change-of-mind decisions once access to the platform or data has been granted.

How to Request a Refund

To initiate a refund request, please contact us via email at support@algosignal.ai or through our website’s official support channels. Make sure to include the following information:

Your Order ID
Date of purchase
Reason for the refund request

All refund requests are subject to verification and review.

Refund Review & Processing

All valid refund requests will be reviewed within 7 business days.
If approved, the refund will be processed back to your original payment method.
Processing time may vary based on your bank or payment provider.

Duplicate Payments

In the event of a duplicate payment, you are entitled to a full refund of the extra charge. Please submit:

Proof of duplicate payment (e.g., receipt, transaction ID, or statement)
Date of the duplicate charge
Your contact details for verification

Once validated, the duplicate amount will be refunded promptly.

Renewals

AlgoSignal services may include auto-renewing subscriptions. You will be notified in advance of any upcoming renewals. You may cancel auto-renewals anytime before the renewal date via your account dashboard or by contacting our support team.

Policy Changes

We reserve the right to modify or update this policy at any time. All changes will be published on this page. We encourage you to review this policy regularly to stay informed.

Questions?

For any clarification regarding refunds or renewals, please reach out to support@algosignal.ai. We’re here to help.

This disclosure is provided by Algo signal AI, a provider of technical analysis tools (“Algo signal AI”), to inform users of its software and services about the risks associated with trading and the use of such software. Before using our Software, please carefully read and understand the risk disclosure policy.

Charts used on this site are by TradingView which our tools are built on. TradingView® is a registered trademark of TradingView, Inc. www.TradingView.com.

The Company makes no guarantees of profit or success in trading. Trading outcomes are influenced by various factors, including market conditions, user decisions, and external events.

By using the Software, you acknowledge that you have read and understood this disclosure regarding trading risks and the use of the Company’s Software. You agree to use the Software at your own risk and responsibility. The Company disclaims all liability for any losses or damages incurred as a result of using the Software for trading activities. If you do not agree with the terms of this disclosure, please do not use the Company’s Software for trading purposes.

Algo signal’s Risk disclosure is subject to change without notice, and it is your responsibility to review it periodically for updates. For more, please check our risk disclosure policy here.

© 2025 Algo Signals AI. All rights reserved

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